Tag Archives: Customers

Small business customers get more from Telstra

Telstra has expanded it services to small businesses with the offer of account management support for small business customers of all sizes. On top of the “personalised” account management support Telstra also now offers one dedicated service number (132-000) with support seven days from 8am to 9pm and a dedicated specialist business team who is able and accountable for resolving queries ... Read More »

Just 6% of Small Businesses Focus on Keeping Customers

The goal of a commercial business is to increase sales, and retaining current customers is key to making this happen. But according to a new report from The Manifest, only 6% of small businesses are focused on retaining their customers. This is despite the fact their main digital marketing goal is to increase sales. The data reveals most small businesses aren’t ... Read More »

Upcoming Training Workshop Teaches You to Better Listen to Your Customers

The ability to listen to your customers more effectively has introduced new challenges and opportunities. Because of digital technology, your customers can let you know how they feel on your website, social media channel, blog, and other outlets. Applied Marketing Science (AMS) is holding a training workshop titled, “Listening to the Voice of the Customer” to teach you how to ... Read More »

Watchdog threat to RBS over treatment of small business customers

The RBS logo hangs behind glass at the bank’s headquarters in London. Photograph: Andy Rain/EPA The Financial Conduct Authority is considering whether it can take action against Royal Bank of Scotland over the way it treated its small business customers in the five years after the 2008 banking crisis. Publishing a summary of a report it commissioned on the bank’s controversial global restructuring group ... Read More »

What Harley-Davidson Can Teach Small Businesses About Targeting New Customers

Harley-Davidson is an iconic American brand. But it still faces its share of troubles. Slowing profits in recent years have led the brand to take on a new, lofty goal — building the next generation of riders. Matthew Levatich, CEO of Harley-Davidson, recently shared some of the objectives under this broader goal. Those include growing the company’s customer base in ... Read More »

Car makers woo customers ahead of GST with huge discounts

Companies have been forced to come up with the discounts as potential customers have been expecting car prices to come down As customers wait for prices to come down after GST implementation, automobile companies are wooing them with attractive limited period discounts of up to ₹2.5 lakh across a range of vehicles . Maruti Suzuki, Hyundai, Honda, Nissan, Mahindra and ... Read More »

Three Mobile network DOWN Customers calls and texts not working across the UK

Three Mobile customers are experiencing an afternoon of misery as the popular network appears to be down. Users across the UK are complaining that they can’t make calls or send texts via the service. It seems Three hit troubles at around 12pm today with the issues continuing to affect customers. Service monitoring website, Down Detector, is showing thousands of reports ... Read More »

Samsung Galaxy Note 7 Recall: Free Gear VR Offered to Customers in India

To compensate those who pre-booked the Galaxy Note 7 in India for the already announced delay in shipments due its worldwide recall, Samsung has announced it will be bundling the new Gear VR headset for free with the headset when it finally ships. Customers who pre-booked the Samsung Galaxy Note 7 will also get a $50 (roughly Rs. 3,300) Oculus ... Read More »

Freedom 251 Maker Starts Delivery of 65,000 Units to Customers

After the initial dispatch of 5,000 units, Indian company Ringing Bells on Monday announced it has started deliveries of 65,000 more Freedom 251 smartphone units across many states in India. These include West Bengal, Haryana, Himachal, Bihar, Uttarakhand, New Delhi, Punjab, Jammu & Kashmir, Maharashtra, Madhya Pradesh, Jharkhand, Rajasthan, and Uttar Pradesh. For those unaware, Ringing Bells announced the Freedom ... Read More »

TSMC Sees Demand Grow in Q3 as Customers Gear Up for Holiday Sales

Taiwan Semiconductor Manufacturing Co, the world’s largest contract chipmaker and an Apple Inc supplier, said it expects a third-quarter pick-up as customers stock up on chips for new launches in time for the year-end holiday season. Revenue for July-September is expected to reach between TWD 254 billion ($7.93 billion) and TWD 257 billion, up from the second quarter’s TWD 221.81 ... Read More »