Tag Archives: Experience

Patients experience emotional response to diagnosis and ‘feel dirty’

Turns out, the consequences of healthcare-associated infections (HAIs) reach well beyond patients’ physical health, souring social relationships, and leading some healthcare providers (HCP) to distance themselves from affected patients. HAIs are infections that patients get while receiving treatment for medical or surgical conditions, and many HAIs are preventable. Researchers at Glasgow Caledonian University conducted a meta-synthesis of qualitative research, looking ... Read More »

Why empowered marketers will own the customer experience by 2020

By 2020, customer experience is expected to overtake both price and product as a key brand differentiator. A 280-character Twitter post, Instagram snap or Facebook update from a disgruntled consumer can destroy a brand’s long-built reputation and performance in an instant, so brands must deliver a consistent, connected, competitive customer experience. Those businesses that get this right are rewarded: 68% of ... Read More »

Diabetes patients often experience mental health issues

New research suggests that diabetes is not just something that affects people physically. A report has highlighted the need for people with diabetes to be provided with better mental health support, according to Metro.co.uk A survey, conducted by Diabetes UK, suggests that three out of five diabetics suffer from emotional and mental health difficulties, directly linked to their illness. About ... Read More »

Nextiva CEO Introduces NextOS, Offers Tips for Better Customer Experience

Tech tools can help you create great customer experiences. And a new platform from Nextiva, NextOS, aims to help businesses do just that. NextOS is an all encompassing operating system for businesses. It includes a CRM system, chat function, survey platform, improved analytics and more. And it’s all accessible from one central dashboard, so businesses can make sure that all ... Read More »

Brian Solis Discusses the Evolution of Customer Experience at NextCon17

We live in an age of continual disruption. One wave follows another. And with the good comes the challenges. Speaking at the NextCon17 conference in Scottsdale, Arizona Oct. 23 – 25, 2017, Brian Solis, a principal analyst studying disruptive technology and its impact on business at Altimeter Group, explained why all this disruption has given us so many new tech trends and ... Read More »

Poway family glad for fostering parenting experience

Sarah and Adam Croxford with sons Zed and Monty. (Courtesy photo) Like many people, Sarah and Adam Croxford had misconceptions about fostering infants and toddlers. They thought they needed to be perfect parents to their young sons Zed and Monty before taking on the challenges of fostering. And they were more than a bit intimidated by the prospect of interacting ... Read More »

OnePlus Experience Store Opens This Saturday in Bengaluru

Chinese mobile startup OnePlus has announced the opening of its first offline ‘Experience Store’ in Bengaluru, India. Taking a cue from other Chinese mobile manufacturers like Xiaomi, OnePlus is entering the Indian offline market space, sort of. The new OnePlus store will allow buyers to touch and experience the OnePlus handsets before making a purchase there. OnePlus India is also ... Read More »

With mission Tango, Your phone may additionally quickly experience the entirety round You

assume your telephone is clever enough to comprehend your bodily environment – the room’s length, the place of doors and windows and the presence of other humans. What could it do with that data? we are approximately to get our first look. On Thursday, Lenovo will give clients their first chance to buy a cellphone offering Google’s three-12 months-old challenge ... Read More »

Apple CEO Tim cook stated to Have Busy time table for India experience

With Tim cook dinner set to arrive in Delhi on his first go to as Apple CEO on Tuesday, his diary appears to be full with visits to numerous places in Gurgaon, Delhi, Hyderabad and Mumbai. prepare dinner’s visit to IndiaApple,CEO,Tim,cook,stated,to,Have,Busy,time,table,for,India,experience comes at a time when america generation massive is hit through slower growth in worldwide income of its flagship ... Read More »

Adobe Launches Experience Design CC Preview for Mac

US software major Adobe on Tuesday announced the immediate availability of an early release of its much anticipated user experience (UX) design and prototyping solution Adobe Experience Design CC (Preview). The new tool empowers UX designers to help deliver mobile apps and web sites, quickly and easily. User experience designer is a person that develops a product for enhancing customer ... Read More »