Tag Archives: Mishandled

Facebook Mishandled Cambridge Analytica Data Scandal, Say Crisis Experts

March 22, 2018 Comments Off on Facebook Mishandled Cambridge Analytica Data Scandal, Say Crisis Experts

The crisis-management playbook is pretty simple: Get ahead of the story, update authorities and the public regularly, accept responsibility and take decisive action. Crisis-management experts say that until Wednesday, Facebook was 0-for-4. Facebook’s two top executives, CEO Mark Zuckerberg and chief operating officer Sheryl Sandberg, went radio silent after news broke last Friday that political consulting firm Cambridge Analytica may have used data improperly ... Read More »