Some Nexus 6P Users Are Reporting Bootloop Issues on Android Nougat

The Huawei-made Nexus 6P is once again in the news for the wrong reasons. Back in November, reports of battery failures began to emerge after users updated to Android 7.0 Nougat. Over a month later, several users are still complaining on Google product forums about the issue – however it seems there’s now a bootloop issue affecting some Nexus 6P users who’ve upgraded to Android 7.1.1 Nougat.

This is not the first time Nexus 6P users have reported a bootloop issue, with the issue affecting a few users when the Android 7.0 Nougat update rolled out, and some who were running the Nougat Developer Preview. A Google employee at the time said the issue was only affecting a small number of users, and that it was a strictly hardware issue. Unfortunately, that response echoed another official statement by Google to Nexus 5X users experiencing random reboots and bootloops on Android 7.0 Nougat.

There doesn’t appear to be a fix for the Nexus 6P bootloop issue, which results in the phone being stuck after the Google logo appears on startup. Affected users have tried re-flashing images, flashing older Nexus images, and even wiping cache, all to no avail. Some have successfully returned their devices for refurbished phones, but are of course wary of updating to Android Nougat on their replacement units.

Google earlier this year killed its Nexus series of smartphones with the launch of the Pixel phones. The last two Nexus smartphones – the LG-made Nexus 5X and Huawei-made Nexus 6P – have unfortunately had their share of issues in recent months. With the battery failure, random reboot, and bootloop issues affecting several users globally after official updates by Google itself, the company is setting a bad precedent.

[“source-ndtv”]

Categorized in: