Investment in social advertising is likely growing due to an uptick in social commerce adoption among consumers.
According to CivicScience’s trend adoption tracker, the percentage of internet users who had bought a product directly through social media channels grew each quarter between Q4 2018 and Q3 2019, rising from 13% to 21%. The biggest jump came in Q2, shortly after the launch of Instagram Checkout.
Still, even with investment in social advertising, social media isn’t going to suddenly become the go-to channel for purchases. Though consumers are becoming more comfortable with shopping this way, sales coming from social channels are still relatively low—particularly when compared with ecommerce via the web and mobile.
“The best chances of success for brands and retailers will continue to be in the mid- and upper funnels, where social properties like Instagram can introduce consumers to new brands, create awareness and stimulate demand over time,” said eMarketer principal analyst Debra Aho Williamson in her “US Social Trends for 2020” report, published earlier this year.
[“source=emarketer”]